FAQs

We offer a wide range of watches to suit every taste and lifestyle. Whether you’re looking for a luxury dress watch, a durable sports watch, a casual everyday timepiece, or a vintage-inspired model, our curated collection includes options from top brands and trusted watchmakers. We have watches for men, women, and unisex styles, with a variety of features such as automatic, quartz, and smart watches.

Choosing the right watch depends on your style preferences, daily activities, and features you want. If you’re unsure, our expert team is here to help guide you. You can also filter watches by style, material, functionality, and price range on our website. Additionally, we offer detailed product descriptions and reviews to make sure you have all the information needed to make the best decision.

Absolutely! At Setzona, we only sell 100% authentic, brand-new watches sourced directly from authorized dealers and trusted manufacturers. Each watch comes with its original packaging, warranty, and certification. You can shop with confidence knowing you’re getting a genuine timepiece.

If you’re unsure about the fit of a watch, our customer service team is available to assist you. We provide sizing guides for most of our watches, and we can help you determine the right case size and strap length based on your wrist measurements. Some watches also come with adjustable straps, while others may offer different band options for a customizable fit.

Yes, we offer international shipping to most countries. Shipping rates and delivery times will vary depending on your location, but we ensure that all watches are securely packaged and shipped with tracking information. If you’re located outside of our primary shipping zones, please contact us for specific details.

Yes, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your watch, we offer a return or exchange within 30 days of purchase. The watch must be in new, unworn condition with all original packaging and tags. Please refer to our return policy for full details and instructions.

Yes, every watch purchased from Setzona comes with a manufacturer’s warranty. The warranty period varies depending on the brand and model, but generally covers defects in materials or workmanship. Please check the warranty details included with your watch for specific coverage.

To ensure your watch lasts for years, we recommend avoiding exposure to extreme temperatures, water (unless it’s water-resistant), and chemicals. Keep your watch clean by wiping it with a soft, dry cloth. For mechanical watches, we suggest regular servicing every few years to maintain optimal performance. If you have any specific questions about caring for your timepiece, don’t hesitate to reach out to our support team.

We accept a variety of secure payment options, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, Wire transfer and other online payment systems. All transactions are encrypted for your safety and privacy.

The warranty coverage depends on the brand and model of the watch. Each timepiece comes with a manufacturer’s warranty that protects against defects in materials and craftsmanship. The length and specific coverage may vary, so be sure to check the warranty card included with your watch, or feel free to contact us if you need more details about a specific product.

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